Do I need an account?
You can explore some content without signing in, but an account is required for personalised features, syncing preferences, and paid tiers. You can create an account with email or supported sign-in providers where available.
General questions
Account & subscription
How do I cancel or change my subscription?
Subscriptions purchased through the App Store or Google Play are managed in your Apple ID or Google Play account settings. If you subscribed on the web, use the billing portal or account area linked from your purchase confirmation. We do not cancel store subscriptions from our side on your behalf.
Can I delete my account?
Yes. Use the in-app account or settings area where delete account is offered, or contact us with the email associated with your account and we will help process deletion subject to our Terms and legal retention requirements.
I was charged but I do not see Pro. What should I do?
First check that you are signed into the same account you used to purchase. Restore purchases in the app if your store offers it. If it still fails, contact us with your store receipt or transaction id and we will investigate.
Didn't find the answer to your question? Feel free to contact us.